The HandiSoft model requires the new version of the Zap Data Hub Data Gateway. The Data Gateway must be installed on the server where HandiSoft is installed, and the service must be running before HandiSoft data can be processed in Zap Data Hub.
How to install the Data Gateway for HandiSoft
1. Open the Data Gateways area
Log in to Zap Data Hub as an Administrator or Full Designer
Click the settings cog in the top-right
Select Data gateways
2. Download the installer
Click Download installer to get the latest Data Gateway setup file
3. Install the Data Gateway on the server
Run the installer on the same server where HandiSoft is installed
Complete the installation steps
Ensure the Data Gateway service is running
Installation instructions are available in Install a Data Gateway (Zap documentation)
4. Confirm the gateway connection in Zap Data Hub
Open Resource Explorer
Expand Access HandiSoft
Double-click the Access HandiSoft source
Click the HandiSoft hyperlink
Complete the Connection details
Select Test connection to confirm the gateway is communicating successfully
.NET Framework 4.8 requirement
The new Data Gateway requires Microsoft .NET Framework 4.8.
Previous versions used .NET 4.5.1, so this may need to be updated on your server.
If .NET Framework 4.8 is not installed, download it here:
https://dotnet.microsoft.com/download/dotnet-framework/net48
Note: Installing .NET Framework 4.8 requires a server restart once installation is complete
