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Zap Data Hub – Interpret exclamation badges on entities

When viewing your data sources in Zap Data Hub, you may see yellow or orange exclamation marks beside some of your companies or entities. These indicators are warnings only and do not typically affect overnight data processing.

What yellow or orange exclamations mean

  • The exclamation badge is a visual warning related to the connected data source or entity

  • It does not block the Accountant Solution from processing overnight

  • Most of the time, data will still import successfully into the Zap Data Hub warehouse

These warnings often appear when:

  • A company was recently added

  • A data source configuration was changed

  • The connector is waiting for a refresh

  • A field or metadata item is incomplete but not critical

They are informational only, unless data stops processing entirely.


When to contact support

If you notice that:

  • Data is not processing into the Zap Data Hub warehouse, or

  • An entity with a yellow/orange warning is not updating

then please raise a support case and include the following information:

  • The data source (e.g., Xero, MYOB, QuickBooks)

  • The entity name

  • A brief description of what is not updating

Support will escalate the issue to ZAP if investigation is required.

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