1. Open the password reset page
Go to the Zap Data Hub login page
Click Forgot your password?
2. Request a verification code
On the Password reset page, enter the email address linked to your Zap Data Hub user account
Click Send verification code
3. Retrieve the verification code
Open your email inbox
Locate the email containing your verification code
If it does not appear, check your junk or spam folder
4. Verify your identity
Return to the Password reset page
Enter the verification code in the Verification code field
Click Verify code
5. Complete the reset
After verification, follow the on‑screen prompts to set a new password.
