1. Raise a support case
Submit a new support case online and reference the title of this article.
2. Provide the required user details
Include the following information in your support request:
User full name
User email address
Old mobile number
New mobile number
3. Await confirmation
Once the request has been submitted, The Access Group will contact the ZAP Helpdesk on your behalf.
You will be notified when Zap confirms that the mobile number has been successfully updated.